1. Definitions

Data controller - A controller determines the purposes and means of processing personal data.

Data processor - A processor is responsible for processing personal data on behalf of a controller.

Data subject – Natural person

Categories of data: Personal data and special categories of personal data

Personal data - The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.

Special categories personal data - The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.

Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third party - means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

2. Who are we?

Neil Burr is our data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are: Tel: 01603 952811 e: [email protected].

3. The purpose(s) of processing your personal data

We use your personal data for the following purposes:

  • To maintain our own accounts and records
  • To inform individuals of news, events or activities
  • Go Cardless setup for Direct Debits
  • Contacting you
  • Our company website projects
  • To create your company website 
  • Digital marketing

You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, enter a competition, promotion or survey, and when you report a problem with our site.

4. The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

  • Name
  • Address
  • e-mail address
  • Phone number
  • Financial and credit card information
  • Personal description and photograph
  • Website address
  • Passwords
  • Website login’s

We have obtained your personal data directly from you and do not access public sources; we will also contact you from referrals passed to us by mutual parties.

5. What is our legal basis for processing your personal data?

a) Personal data (article 6 of GDPR)

Our lawful basis for processing your general personal data:

Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract Personal information is required to carry out our services

Processing necessary for the purposes of the legitimate interests of the data controller or a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of the data subject To enable us to provide you with our services

More information on lawful processing can be found on the ICO website.

6. Sharing your personal data

Your personal data will be treated as strictly confidential, and will be shared only with mutual parties

How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary and we only retain your data for the purposes mentioned in section 5. and use the Data Protection Act to determine how long to retain your personal data

7. Providing us with your personal data

We require your personal data as it is a requirement necessary to enter into a contract.

8. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you;
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary to retain such data;
  • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means); 
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics). 

9. Transfer of Data Abroad


10. Automated Decision Making


11. Use Of Cookies

This website uses cookies to ensure that it works correctly and is secure.

We would also like your consent to use cookies to analyse how you use our site. This will help us to improve our service and tailor the marketing that you see on our website.

Your preferences can be updated at any time by clicking the 'C' icon in the bottom left of our website

We use the following cookies, depending on what consent you have given;

Functional/Necessary Cookies

These cookies are required to run our website and to save your preferences.



Used to set security based on your internet connection, i.e. additional security is put in place when using public network connections

Session Cookie


Required as part of ASP.NET which runs this website to anonymously keep your session active. Deleted when you close your browser.

Cookie Preferences


Saves your cookie consent preferences and prevents cookie disclaimer from displaying every time a page is visited. This cookie lasts 1 year.

Statistical Cookies

If enabled, these cookies allow us to evaluate the performance of our website through anonymous data on what pages are viewed.

Google Analytics



Used to anonymously track pages that are viewed and measure what actions are taken, for example pages that are visited and how many times forms are completed.

Facebook Pixel



Anonymously measures how visitors from Facebook use our website.

Marketing Cookies




Used to save submitted form data to Hubspot, helping us to decide which products and services are relevant to your enquiry.

Third Party Cookies

We may provide links to pages on the website of third parties. We are not responsible for the collection, use, monitoring, storage or sharing of any personal information by such third parties, and we recommend that you to review those third parties' privacy policies.


We use Hubspot's appointment booking system to allow you to book a meeting with us. Hubspot may collect anonymous data on how these forms are used if you have chosed to accept statistical cookies. More details can be found here;

12. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

13. Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

14. How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact our DATA PROTECTION OFFICER Neil Burr on 01603 952811 or email: [email protected]

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.